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WELCOME TO PAUL SADLON CADILLAC

Welcome to Paul Sadlon Cadillac, one of the premier Cadillac dealerships in Canada. At Paul Sadlon Cadillac, we pride ourselves on offering our clients a wide range of services as well as a complete inventory of new Cadillac models and pre-owned vehicles. That said, what really sets us apart is our dedication to customer service and exceeding our clients’ expectations. At Paul Sadlon Cadillac, we take that very seriously and rest assured that you are always treated to a refined and distinct experience.

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Barrie’s only locally family owned and operated Cadillac dealership since 1971

Excellent experience, Was a pleasure dealing with Matt, Neil and Griffin.
We have purchased many vehicles from PS and every experience has been top notch. Real professionals at this dealer.
Thank you to the service department for rectifying this issue and turning it into a positive experience.

Updated Review:
The sales experience was great — friendly, helpful, and straightforward. Unfortunately, the same cannot be said for the after-sale service. I booked a service appointment online and was later rescheduled, and now I have to wait an entire month just to be seen. This is especially concerning because my new vehicle is showing a “service charging system” message, which I noted in the original booking.

I was told that other customers have been waiting three weeks, yet I’m expected to wait even longer. The lack of urgency, concern, and proper after-care has been disappointing. Because of this, I would be far less likely to recommend this dealership at this time.

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I can’t say enough good things about my experience at Paul Sadlon Motors. From the moment I walked in, Rob H. made the process feel easy and comfortable. He was a true pleasure to deal with—friendly, professional, and most importantly, never pushy. After being discouraged at other dealerships, I honestly expected more of the same, but this was completely different. For the first time, I felt like a valued customer.

Neil was also fantastic—efficient, organized, and clear with all the paperwork, which made everything stress-free. By the time I drove away in my new car, I wasn’t just happy with the purchase, I was genuinely positive about the entire experience.

I would wholeheartedly recommend Rob H. to anyone considering buying a vehicle. He turned what I thought would be a frustrating process into something enjoyable and rewarding.
Owen has been very helpful. This is my fourth vehicle purchased from Owen. My wife Karen and I are always pleased with his customer service, thank you.
Hayley was/is exceptionally good at her job and the mechanic is obviously super smart
We truly had an amazing experience, so amazing in fact that we went from buying one vehicle to buying two. I will be recommending Hunter on their sales team to everyone I know and Simon in financing was also fantastic.:)
Very thorough. They didn’t give up when the problem was difficult to find! Very attentive customer care and courtesy ride.
Hailey Gosbee my service advisor was great really help out with the problem with my vehicle
Always a great experience
Just consistently excellent service.

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